Posts tagged Case Studies
Exceeding Expectations In Education

Archbishop Temple an Ofsted rated ‘Outstanding’ school invited GB3 to tender for their IT support and systems strategy. An established school it was struggling with IT reliability and had several issues with connectivity on their network. GB3 conducted an ICT Health Check and identified improvements around SIMS performance and the performance of the network.

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Cyber Attack Recovery

A GB3 monthly support customer contacted the GB3 help desk on 22 February 2017 as they were unable to open any word or excel files, they received an error message saying the files were corrupt. Recognising this as a virus, or cyber-attack, the first line support team immediately triggered a ‘P1’ ticket process, which is what we call a Multi-user issue with no work around, the most urgent type of ticket that can be raised. This kind of issue has seen organisations in the UK suffer days and weeks of outages, including NHS Trusts.

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Software for London's Resilience Forum

London Fire Brigade approached GB3 through Resilience Direct to build an information sharing system to allow the London Resilience Forum to better coordinate and share information more easily. With over 25 different agencies across London that make up the London Resilience Forum, known as London Prepared, it is vital that they can provide situational updates easily and to be able to react and plan quickly when an incident arises.

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A Highway To Success

Amey approached GB3 to assist in the implementation of their own bespoke WM Highways application. Amey undertook a programme to institute a standard operating model across their existing Local Highways contracts, deploying WM Highways as their chosen job pack delivering system. During the programme, the customer was awarded another contract and mobilised this with WM Highways.

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SAP For Highways - Case Study

The customer had requirements for a team consisting of training and system implementation specialist to form part of a SAP and Mobile deployment project team. GB3 provided a full training team, working collaboratively with a spectrum of project teams, including business analysis, development and testing.

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