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Managed IT Service

GB3 Managed IT Service

End to end IT provision.

Using technology to help deliver business strategy every day. Below outlines the benefits of a GB3 Managed IT Service.

IT Support

Based on ITIL principles our IT support team are a single touch point for all of your IT issues. With target SLA achievement of 90% of agreed SLA’s we ensure a positive user experience for every issue or request.

Pro-active management & Reporting

GB3 Service reports provide you with accurate and timely data to make targeted decisions. Capacity management prevents issues before they arise and root cause analysis by your Service Delivery Manager ensure problems are not repeated.

Security Management

Cyber risk management is a key part of our Managed IT Service.  We have the systems, technical skills and processes to consistently deliver in this ever changing threat landscape?

Managed IT Service Tiers

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