GB3 is a technology solutions provider based in the North West of England, UK. Created in 2012, the business has seen fast growth to become a trusted partner for its brilliant customer base throughout the UK.
The ‘three’ in GB3 came from our commitment to make sure every technology solution we provide has strategy, systems & support at the core.
We believe there are three reasons our customers choose GB3 as a trusted technology partner:
WE KNOW WHAT’S IMPORTANT TO YOU.
WE LOVE YOUR CHALLENGES.
WE VALUE YOUR TIME.
Our core actions give the best indication of the teams culture and what we value when working for our customers.
Great support relies on strong communication; we strive to respond swiftly, keep our customers updated regularly and talk in language they understand (not techie speak). At GB3 we understand that most people need IT support on a bad day, perhaps their worst day, so we keep our interactions positive and talk you through how we will get things fixed.
Outstanding service relies on our support team seeing things before they become an issue for our customers; we place a heavy emphasis on pre-planned maintenance and management of customers technology. At GB3 we want to get IT issues off your boardroom agenda and technology success into your brochure.
We are here to get things done when it comes to our customers’ technology; from the moment you ask GB3 to take care of something our goal is to deliver. Our aim is to take responsibility for the reactive and proactive support of your systems and the people that use them. We often describe our approach as ‘bringing solutions’ not ‘describing problems’.
We have a culture that wants to build partnerships and see GB3 become an extension of our customers team. Our goal is to know our customers well, build trust and deliver a service that ensures our customer’s are happy to work with us and recommend GB3 to others.
DELIVER ON DETAILS
At GB3 we believe that everything about us says something about us; we put our efforts into doing what we say we will, on time, and ensuring that the jobs we do reflect who we are. Nothing sums this up better than two words you find printed in our office; detail matters.